TECHNICAL SERVICE & POLICY

SOLAR SCOOTERS WARRANTY

Solar Scooters provides limited warranty coverage as outlined in our official service policy below. Coverage applies strictly to the original purchaser and requires valid proof of purchase.

// 2-YEAR SCOOTER WARRANTY

CORE COMPONENTS

Covers major components including the motor, display, and controller (determined case-by-case against criteria).

// 1-YEAR BATTERY WARRANTY

BATTERY PACKS

1-year warranty coverage on battery packs across all Solar Scooters and E-Bike products.

// SERVICE CENTER AUTHORIZATION

USA REPAIR HUB

All repairs must be performed by Solar Scooters USA unless explicitly authorized in writing.

01 / WARRANTY SUMMARY & WHO IS COVERED

Warranty coverage applies only to the original purchaser who bought directly from our website or official shop. Proof of purchase is required and coverage is non-transferable.

02 / COVERED VS. EXCLUDED ITEMS
03 / REPAIRS, EXCHANGES & FREIGHT CHARGES
E-MOTO SPECIFIC TERMS

SOLAR E-CLIPSE WARRANTY & SERVICE SCHEDULE

The Solar E-Clipse requires regular service intervals to maintain optimal performance and warranty validity.

1ST SERVICE
185 Miles / 3 Mo
2ND SERVICE
620 Miles / 6 Mo
3RD SERVICE
1,240 Miles / 12 Mo
4TH SERVICE
1,865 Miles / 24 Mo
5TH SERVICE
2,485 Miles / 36 Mo

*After 5th service, inspect every 12 Months or 620 Miles (1,000 KM), whichever comes first.

E-CLIPSE TERMS & OWNER RESPONSIBILITIES
  • Component Terms:Chassis, Swing Arm, and Controller are covered for 12 months. Battery is covered for 1 year or up to 20,000 miles (whichever comes first). Non-service items covered for 12 months subject to the service schedule.
  • Pre/Post Ride Checks:Owners must regularly inspect chain tension & lubrication, torque levels on nuts/bolts, tire pressure, spoke tension, and steering bearings. Re-grease under fork dust covers monthly.
  • Cleaning Restrictions:Do not use high-pressure washers (power washers). Use low-pressure hoses with a soft cloth or brush only.
  • Usage Exclusions:Excluded from warranty if used for hire & reward, competitive racing, or closed-circuit events. Tuning/modifications with non-official components are the sole responsibility of the owner.
  • Homologation Note:The Solar E-Clipse is a homologated L1E-B class moped compliant with EEC whole vehicle type approval for public road use (when properly registered, licensed, and insured).
NEED WARRANTY ASSISTANCE?

SUBMIT A REPAIR CLAIM

Contact our USA service team with your order number for technical diagnostics.